Privacy Policy

1. Preamble and scope

This policy describes how Newofferworld processes personal data collected in the context of its activities related to office supplies and stationery. It applies to all visitors of the site, customers, prospects and partners. The term “personal data” refers to any information relating to an identified or identifiable natural person. We adopt a pragmatic approach: limit information to what is necessary, specify purposes and apply proportionate security measures.

2. Data collected

Depending on interactions, we may collect: identity (surname, first name), contact details (telephone, e-mail, address), professional information (company, role) and browsing data (pages viewed, technical preferences such as language or cookies). Fields marked as required are used to respond accurately to requests. Functional cookies are used to improve the experience; their use is explained in the dedicated banner and can be accepted or refused.

3. Purposes of processing

The data is used to: respond to information and quote requests, manage the customer relationship, ensure delivery of supplies, improve service quality and produce aggregated statistics. We may also communicate relevant information about our references (for example, availability of A4 paper, ink cartridges and toners, binders and folders, envelopes and shipping items, storage solutions and organizers). Messages are measured in a non-intrusive manner, with aggregate indicators.

4. Legal basis and retention period

Processing is based, depending on the case, on the performance of pre-contractual measures, the legitimate interest relating to the operation of the service, or consent when required (in particular for certain cookies). Retention periods are adapted to the purposes: commercial exchanges are kept for the time necessary for follow-up, then archived in accordance with applicable requirements. Data strictly necessary for proof of transactions or for managing possible disputes may be kept longer within the limits provided by law.

5. Recipients and transfers

Data is processed by our authorized personnel and, where applicable, by service providers involved in providing the service (for example, logistics and technical support). Service providers act according to our instructions, based on confidentiality and security commitments. Transfers outside the European Union are not sought; if such a transfer were necessary, appropriate safeguards would be put in place and communicated clearly.

6. Security

Reasonable organizational and technical measures are applied to reduce the risks of unauthorized access, loss, alteration or disclosure. They include access controls, logging of significant events and reduction of rights to the strict minimum. As no method is infallible, we remain attentive to feedback and continuous improvements.

7. Your rights

You have rights of access, rectification, erasure, restriction, objection and portability where applicable. To exercise these rights, you can contact us at the address indicated on the Contact page. Proof of identity may be requested to secure the processing of your request. We strive to respond within reasonable timeframes and accurately. You can also define directives regarding the fate of your data in the event of incapacity.

8. Cookies

A banner allows you to accept or refuse non-essential cookies. Your choice is kept for a maximum of 12 months via a local record (see the retention wording indicated on the banner). You can change your choice by deleting cookies from your browser. Technical cookies provide essential functions (session security, preferences) and are not used to profile users.

9. Contact and complaints

For any question relating to this policy or the exercise of your rights, contact us via the Contact page or by email. If you believe, after contacting us, that your rights are not respected, you can contact the competent supervisory authority. We remain available to clarify our practices and explain the choices made, in particular regarding proportionality and data minimization.

This policy may change to reflect legal or operational adjustments. Updates are published on this page with mention of the revision date.